Arbour Tide brands are committed to supplying high-quality products designed for commercial and professional use.
Warranty coverage periods and warranty conditions may differ between brands and individual product categories. Please select the relevant brand below to view the warranty information applicable to your purchase.
Brand Warranty Policies
Surf & Turf Instant Shelters
For warranty periods, exclusions, commercial usage information and warranty claim procedures relating to Surf & Turf Instant Shelters products, please view the full warranty policy below.
View Surf & Turf Warranty Terms
Instashade Parasols
For warranty periods, product coverage information and warranty claim procedures relating to InstaShade Parasols products, please view the full warranty policy below.
View Instashade Warranty Terms
General Warranty Exclusions
Unless otherwise stated within an individual brand warranty policy, warranties do not cover:
- accidental damage
- misuse or neglect
- improper installation
- storm or extreme weather damage
- unauthorised alterations or repairs
- normal wear and tear
- commercial misuse outside intended application
Warranty terms are provided in addition to your statutory consumer rights.